The assurance scheme for Renewable Energy installers has recently been updated to cover the following points:


  • * Clarification concerning discounts
  • * Clarification of Consumers rights if they sign a contract before a technical site visit takes place
  • * Clarification of cancelleation if a contract is signed in the home
  • * Clarification on the rules protecting deposits and advance payments
  • * Clarification concerning workmanship gaurantees
  • * Clarification of the complaints procedure


Further details of all of these points is available on the REAL website