The assurance scheme for Renewable Energy installers has recently been updated to cover the following points:
- * Clarification concerning discounts
- * Clarification of Consumers rights if they sign a contract before a technical site visit takes place
- * Clarification of cancelleation if a contract is signed in the home
- * Clarification on the rules protecting deposits and advance payments
- * Clarification concerning workmanship gaurantees
- * Clarification of the complaints procedure
Further details of all of these points is available on the REAL website http://www.realassurance.org.uk/
